Preview — April 19, 2022 – It’s time for healthcare professionals to begin reconsidering patient portals as not only tools for patient data access, but also as tools for building the patient-provider relationship.

As digital health and patient engagement technologies become more ubiquitous, patient portals and personal health records are proving to be integral bridges between the patient and the provider, according to David Haggstrom, MD, MAS, director of the Regenstrief Institute Center for Health Services Research and a core investigator for the US Department of Veterans Affairs Health Services Research and Development Center for Health Information and Communication.